Refund and Return policy

Our Hassle-free Refund and Cancellation Policy

At Jalpan Services, your satisfaction is our top priority, and we strive to provide you with an exceptional shopping experience. In the rare case that our products or services fall short of your expectations, rest assured that we have you covered with our seamless refund process.

Cancellation That Counts

Once an order makes its way into our system, it gears up for a speedy journey to your doorstep, meaning cancellation is not an option. We work tirelessly to ensure swift delivery, so once it's on its way, it's on its way!

We're Not Just About Swaps

While we meticulously curate our product listings to offer you the most accurate and detailed information, we understand that sometimes you might need more. Don't hesitate to reach out to us for any clarifications before making a purchase. Once you've made your choice, we're unable to accommodate requests for exchanges.

Refunds Made Simple

We take pride in our commitment to providing you with accurate descriptions and conditions of the products listed, ensuring complete transparency throughout your shopping journey.

Manufacturer Matters

In the unlikely event of manufacturing defects, we recommend reaching out to the manufacturer or importer directly for a prompt resolution. They're equipped to provide you with specialized support and assistance to address any concerns you might have.

Handle with Care

While we take every precaution to ensure your order reaches you in pristine condition, sometimes transit-related mishaps occur. If you notice any visible damage on the outer packaging upon delivery, we strongly advise not accepting the package. Once accepted, we cannot be held liable for any resulting claims.

Resolve Disputes Locally

In the rare case of disputes, our dedicated team in Chennai, Tamil Nadu, is committed to resolving any issues promptly and effectively. Your satisfaction is our priority, and we're here to ensure your concerns are heard and addressed appropriately.

 

A refund will be initiated 7 days from the day of placing the request. We are not accepting returns.

For any further assistance or inquiries, please don't hesitate to reach out to our friendly team at jalpanservices@gmail.com