Shipping policy

Shipping Policy

Welcome to the Shipping Policy of Jalpan Services, your trusted source for premium diecast collectibles and accessories. Our commitment is to provide you with a seamless and secure shipping experience. Shipping would be processed within 2-3 hours after placing the order. Please read the following policy to understand how we handle the shipment of your orders.

Order Fulfillment

Once an order is placed, our dedicated team expedites the processing and packaging of your items. We collaborate with established and reputable shipping agencies to ensure the safe and timely delivery of your purchases. You will receive an email notification containing comprehensive tracking details as soon as your order is dispatched. Additionally, you can find the tracking information within your account's order page for easy access and monitoring.

Payment Confirmation for Shipment

Please note that your order will be shipped only upon successful payment confirmation. We currently do not offer Cash on Delivery (COD) as a payment option. We appreciate your understanding in this matter, as it allows us to maintain a streamlined and efficient shipping process.

Delivery Timeline

We endeavor to dispatch all orders within 2 to 3 business hours from the date of purchase. While we strive for prompt delivery, certain circumstances may lead to a maximum shipping period of 7 hours. Rest assured, we make every effort to minimize any delays that may occur and keep you informed throughout the process.

Real-Time Tracking

To keep you informed about the progress of your shipment, we provide a detailed tracking feature. You can easily monitor the journey of your package by using the provided tracking details on the respective shipping agency's website. This feature ensures that you are aware of the status and location of your order until it arrives at your designated address.

Secure and Reliable Delivery

Your satisfaction and the safe delivery of your products are our top priorities. Through our collaboration with trusted shipping partners, we maintain a high standard of handling and transport to ensure that your items reach you in impeccable condition.

International Shipping

For our international customers, please note that additional customs duties and fees may apply depending on your location and the nature of the products ordered. We encourage you to familiarize yourself with your country's customs regulations to avoid any unforeseen charges or delays.

For any further inquiries or detailed information about our shipping process, please feel free to contact our dedicated customer support team at jalpanservices@gmail.com.